Forms & Documents

Customer Service

  1. Citizen Self-Service Online Payment Instructions (PDF)
  2. Craven County Water - Havelock Sewer Only Account (PDF)
  1. Utility Billing Procedures - Outside City Limits (PDF)
  2. Utility Billing Procedures - Within City Limits (PDF)

Trash & Sewer

  1. Havelock Solid Waste Pamphlet (PDF)
  1. Bulky Yard Waste Brochure (PDF)

Account Maintenance

  1. Bank Draft Cancellation (PDF)
  2. Bank Draft Form (PDF)
  3. Change of Billing Address (PDF)
  4. Cleaning Account Request Form (PDF)
  5. Deposit Procedure Checklist (PDF)
  6. Disconnect Service (PDF)
  1. Interactive Voice Response (IVR) Brochure (PDF)
  2. Leak Adjustment Request (PDF)
  3. New Utilities Service Application (PDF)
  4. Pool Sewer Credit Request Form (PDF)
  5. Transfer of Service Form (PDF)